Refunds and Exchanges

I want every customer to be happy with their purchase. All items, except custom orders, may be exchanged or returned for a full refund not including shipping and handling. The Brassy Bayou is not responsible for return shipping.

Please contact me prior to returning your purchase.

Please keep in mind that the item you receive may be a slight variation of the item pictured. This is because all items are pierced, sawed, and formed by hand and all patinas are achieved through natural processes.